What is the lead time?
The average lead time for a product is 40-60 working days.
Depending on the complexity of the design, it is possible to fulfill the order in a shorter or longer period of time.
Why are there two prices for the same product?
Our specialty is the creation of products according to individual parameters.
The first cost is specified in accordance with a fixed size grid and does not involve fitting.
The second cost - tailoring according to individual parameters, construction of a special pattern, intermediate fitting if the product requires more complex design and additional materials for manufacturing.
The cost of a particular model includes the use of materials according to the selected model. All changes are calculated additionally by agreement.
What cities do you have your studios in?
Our studios are located in Moscow and St. Petersburg, visit by appointment.
Is there delivery within Russia and to other countries?
Yes, we deliver to Russia. Products are insured. Delivery to other countries is discussed individually.
Where is your production facility?
We have our own production in St. Petersburg, which allows us to control the quality of the products at all stages.
Is it possible to make a dress according to a customer's sketch?
We do not create products according to customer's sketches and do not reproduce products based on references from collections of other brands.
How to place an order?
You can place an order on our website. Our managers are always in touch in messengers WhatsApp and Telegram.
Where do you get your fabrics from?
We work directly with leading European suppliers of fabrics and accessories, bypassing many intermediaries, which helps to optimize the cost of each product.
How to care for the product?
We provide post-warranty care, including dry cleaning, repair and restoration. If you plan to dry clean your product yourself, please note that our products can ONLY be dry cleaned.